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Back to KOI Thé (Eastpoint Mall)

Rating Summary

3.8

118 Google reviews

5
40%
4
31%
3
13%
2
1%
1
16%

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Reviews for KOI Thé (Eastpoint Mall)

Showing 118 review samples from Google Maps.

Tiffany

Tiffany

1

11:26 They have 3 staffs but only 1 staff do both order and make the drink. Wait 25 minutes

Suhaimi

Suhaimi

5

The first time I was introduced to this place, I felt it was sketchy and was not confident in whether I would like it. Ever since, I've been hooked to their ovaltine macchiato and bought it frequently on sultry days to escape the sweltering …

Rachel

Rachel

1

The staff named Wang her attitude was impolite and inpatient when enquiring about the membership voucher. She didnt even bother to listen nor let me finish my question and just jumped to the assumption. What an unpleasant experience. Hope Koi can consider sending her to some trainings for customer service.

Qadir

Qadir

4

some lady was clearly having a bad day and i guess i took too long to order because she gestured rudely to her coworker. i understand she might be feeling tired but still i dont think that’s appropriate? especially considering there were no other customers in the store

Priya

Priya

5

Have been patronising KOI @ Eastpoint Mall since its launch several years ago. Offers consistent quality of drinks, wide variety, friendly and efficient service. There is a queue during peak hours but it moves fast. A quick pick-me-up on a …

Oscar

Oscar

4

Chrysanthemum tea very bitter 🙂🙂🙂 …

Nadia

Nadia

5

Kudos to the baristas for having a large number of takeaway orders on hand, and efficiently the staff will be at the counter to take my order with greetings!

Muthu

Muthu

1

I ordered an Assam Black Tea with 50% sugar (L) on 13 July, Sunday, in the early afternoon, from the girl staff with a pony tail. …

Linda

Linda

1

Is totally a waste of time to order here! Please dun order here, staff only cater to grab food order. Physical order in store they totally don’t cater to it! …

Kian Wee

Kian Wee

1

The cashier (who unfortunately later on was the one who made my drink I think) was incredibly unprofessional. Kept saying the drink that I wanted wasn't available AT ALL and I've been patronising this outlet for years! Initially thought …