KOI Thé (Eastpoint Mall) at Eastpoint Mall
Location: 3 Simei Street 6, #01-08 Eastpoint Mall, Singapore 528833
Floor L1 · Eastpoint Mall
Renowned Taiwanese bubble tea at Eastpoint Mall, known for hand-shaken premium milk tea.
Renowned Taiwanese bubble tea at Eastpoint Mall, known for hand-shaken premium milk tea.
KOI The at Eastpoint Mall brings one of Taiwan's most celebrated bubble tea brands to Simei, renowned for its hand-shaken milk teas made with premium tea leaves and freshly cooked pearls. The brand has built a loyal following across Singapore for its signature golden bubble milk tea, where the rich, aromatic tea base pairs with chewy, perfectly cooked tapioca pearls that set the standard for the genre. Each cup is made to order, allowing customers to adjust sweetness and ice levels to their preference. The menu spans a wide range from classic milk teas and fruit teas to macchiato series topped with creamy foam, alongside seasonal specials that keep the offerings fresh and exciting. The Eastpoint Mall outlet serves the Simei community and students from nearby schools, offering a comfortable waiting area and efficient service even during peak hours. Whether you prefer your tea classic or adventurous, KOI The delivers consistency across every cup. For bubble tea enthusiasts who appreciate quality tea leaves over sugary shortcuts, KOI The at Eastpoint Mall is a reliable choice. Order your favourite, watch the hand-shaking artistry, and taste why this brand has earned its reputation.Operating Hours
Overall Rating
Based on 118 Google reviews
Mall Ranking
Based on customer ratings
food Ranking
Based on customer ratings
Negative Reviews
Tiffany
11:26 They have 3 staffs but only 1 staff do both order and make the drink. Wait 25 minutes
Rachel
The staff named Wang her attitude was impolite and inpatient when enquiring about the membership voucher. She didnt even bother to listen nor let me finish my question and just jumped to the assumption. What an unpleasant experience. Hope Koi can consider sending her to some trainings for customer service.
Positive Reviews
Suhaimi
The first time I was introduced to this place, I felt it was sketchy and was not confident in whether I would like it. Ever since, I've been hooked to their ovaltine macchiato and bought it frequently on sultry days to escape the sweltering …
Qadir
some lady was clearly having a bad day and i guess i took too long to order because she gestured rudely to her coworker. i understand she might be feeling tired but still i dont think that’s appropriate? especially considering there were no other customers in the store
Priya
Have been patronising KOI @ Eastpoint Mall since its launch several years ago. Offers consistent quality of drinks, wide variety, friendly and efficient service. There is a queue during peak hours but it moves fast. A quick pick-me-up on a …
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Photo Gallery
KOI Thé (Eastpoint Mall)
KOI The
The exterior of a KOI The bubble tea shop. A customer is standing in line, facing the counter. There is a digital display showing '39' and a sign that says 'ORDER AT THE CASHIER'.
Koi The Bubble Tea Shop
A view of the counter and branding at a Koi The bubble tea shop. The counter has a white top and a dark gray base with gold trim. A sign on the wall behind the counter displays the Koi The logo, which is a stylized cup with bubbles, along with Chinese characters,
KOI The
A view of the KOI The shop front with staff behind the counter. There are signs indicating "WE ARE HIRING" and "VISIT US".
Koi The
A view of the exterior of a Koi The bubble tea shop. The shop has a large glass window displaying the interior where staff are preparing drinks. Several customers are standing at the counter. Above the window, the shop's logo "Koi The" is visible in a stylized font. A digital display shows the number 34. To the right, a promotional poster for the shop's 12th birthday is displayed, featuring an ice cream and the text "It's our 12th Birthday!". A rack of oranges is also visible.
Bubble Tea Shop Exterior
A close-up of a shop's exterior signage, featuring a large, stylized outline of a cup with bubble tea elements. The signage includes the words "SINGAPORE" and "The" along with Chinese characters and "SINCE 2006". The shop front appears to be a modern establishment with a clean aesthetic.
Koi Thé Product Advertisement
A yellow beverage in a clear plastic cup with ice and flower petals, branded 'Koi Thé', surrounded by honeycomb and flowers on a beige background. A red badge indicates 'Lower in sugar' and features a 'Healthier Choice' logo.
Koi Thé beverage advertisement
A dark red iced beverage in a clear plastic cup with the Koi Thé logo, topped with dried hibiscus petals. The drink is placed on a white pedestal against a gradient peach background. Red flowers are scattered around the base. A nutrition label indicating '8% sugar' and 'C' grade is displayed to the left.
Koi Thé Beverage
A creamy iced beverage in a branded cup with the Koi Thé logo, topped with ice and small white and yellow flowers. The drink sits on a light-colored pedestal against a beige background. To the left is a Nutri-Grade label showing 'D' with '8% sugar'. A cluster of yellow and white flowers rests beside the cup.
Koi Thé Iced Beverage
An iced beverage in a branded cup with the logo 'Koi Thé' sits on a white pedestal. Beside it is a wooden bowl filled with brown sugar cubes, surrounded by granulated sugar. A Nutri-Grade label indicates 'D' and '11% sugar'. The background is a gradient of beige to mauve.
Koi Thé Iced Drink
A branded iced beverage in a clear plastic cup with the Koi Thé logo, topped with ice and a brown liquid layer over white base. A Nutri-Grade label indicates 'C' grade with 9% sugar.
Koi Thé beverage advertisement
A tall plastic cup of orange-colored iced drink with the Koi Thé logo on the side, placed on a white pedestal. Beside it is a small yellow citrus fruit with green leaves. To the left is a Nutri-Grade label indicating 'C' grade and '10% sugar'. The background is a gradient beige.
Koi Thé Product Advertisement
A yellow beverage in a branded cup with lime garnish sits on a white pedestal against a pink gradient background. Surrounding the drink are sliced limes, honeycomb, and small white flowers. A red badge to the left reads 'Lower in sugar' and features a 'Healthier Choice' logo.
Koi Thé Product Advertisement
A promotional image featuring a cup of iced beverage from Koi Thé with the brand logo on the cup. The drink is surrounded by honeycomb and small white flowers. A red circular badge to the left reads 'Lower in sugar' with a 'Healthier Choice' emblem.
Koi Thé beverage advertisement
A yellow iced drink in a branded cup with the logo 'Koi Thé' and ice cubes on top. Surrounding the cup are fresh fruits: lychee halves, a whole lychee, and a halved passion fruit with leaves. To the left is a 'Nutri-Grade' label showing A-B-C-D ratings with '8% sugar'. The background is a gradient of light beige to pale green.
Koi Thé beverage advertisement
A plastic cup of iced tea with the Koi Thé logo, surrounded by lychee fruits and a halved passion fruit. A Nutri-Grade label indicating 'C' grade with 8% sugar is displayed to the left.
KOI Thé Drink with Honeycomb
A clear plastic cup filled with a layered beverage, likely tea with milk, is displayed prominently. The cup features a black logo with the text "KOI Thé" below it. To the left of the cup, a Nutri-Grade label shows a 'C' rating and "8% sugar". A small cluster of white flowers with yellow centers is placed to the left of the cup. To the right, a stack of honeycomb pieces glistens with honey. The background is a gradient of brown.
KOI Thé Drink
A clear plastic cup filled with an orange-colored beverage, topped with ice. The cup has a black logo and the text "KOI Thé" below it. To the left of the cup is a Nutri-Grade label showing a 'C' rating and '10% sugar'. In front of the cup are pieces of honeycomb and two green plums, one halved. The background is a gradient of light orange to beige.
KOI Thé Drink
A clear plastic cup filled with a yellow-orange beverage, topped with ice and fruit. The cup has a black logo and the text "KOI Thé" below it. To the left of the cup is a "NUTRI-GRADE" label with a "C" rating and "10% sugar" indicated. Two green plums, one whole and one halved, are placed in front of the cup. The background is a soft pink gradient.
KOI Thé Drink with Nutri-Grade D
A close-up shot of a KOI Thé beverage in a clear plastic cup, featuring layers of brown liquid and a creamy topping. The cup has the KOI Thé logo and branding. To the left of the drink is a Nutri-Grade label indicating a 'D' rating and '13% sugar'. In the foreground, a small wooden bowl filled with sugar cubes sits on a pile of brown sugar. The background is a gradient of beige and brown.
KOI Thé Drink with Honeycomb and Flowers
A clear plastic cup filled with a yellow beverage, ice, and chrysanthemum flowers. The cup has a black logo and text that reads "KOI Thé". To the left of the cup is a stack of honeycomb dripping with honey. To the right are bouquets of white and yellow chrysanthemums. A red oval sticker on the left reads "Healthier Choice" and "Lower in sugar". The background is a gradient of light beige to light brown.
Sugarcane Drink
A clear plastic cup filled with a yellow beverage, ice, and a lime wedge. The cup has a black logo with the text "KOI Thé" below it. To the left of the cup is a Nutri-Grade label showing a 'C' rating and "9% sugar". A stack of sugarcane stalks is placed to the right of the cup. The background is a gradient of light green to beige.
KOI Thé Drink with Sugarcane
A light green beverage in a clear plastic cup with the KOI Thé logo and name printed on it. The cup is placed on a small, round, light pink pedestal. To the right of the cup, a bundle of sugarcane stalks is arranged. A Nutri-Grade label showing a 'C' rating and '7% sugar' is visible to the left of the cup. The background is a gradient of beige to olive green.
Two Drinks
Two drinks are on a wooden surface. The drink on the left is white with blue and green text and a cartoon coconut logo. The text on the cup reads "Mr. Coconut Drink Fresh! Y & FRESH LAH Pai SHIOK! Don't Ask.". The drink on the right is dark brown with some lighter brown foam on top and black text that reads "Beat". In the background, there is a counter with various items and a map on the wall.
Chrysanthemum Tea Menu
A menu board displaying various chrysanthemum tea drinks from KOI Thé. The board features images of three drinks: Chrysanthemum Ice Tea, Chrysanthemum Milk Tea with Chew Chew, and another milk tea variation. It also includes text in English and Chinese, along with the KOI Thé logo.
Tea Shop Counter
A busy tea shop counter with staff preparing drinks. A customer is at the ordering station, and staff members are behind the counter working with equipment. There are large dispensers for beverages and a sign indicating "SAFE DISTANCING MEASURES". The overall scene depicts a functional and operational food service environment.
Koi The Bubble Tea Shop Interior
A view of the interior of a Koi The bubble tea shop. A large sign with the Koi The logo and "SINGAPORE" is visible on a dark wall with gold trim. To the left, a counter displays promotional flyers and cups. A digital display showing "19" is mounted on the ceiling.
Bubble Tea Shop Counter
A modern bubble tea shop counter with digital menus displayed on screens above. The counter is white with gold trim and a dark grey panel. A computer monitor, card reader, and various papers are on the counter. The floor is tiled.
Drink cup with logo
A clear plastic cup with a logo that reads "KOI Thé" and "Since 2006". The cup contains ice and a milky beverage, with some residue on the sides. A straw is visible inside the cup. The background is blurred, showing hints of clothing and a person's hand.
Tea Shop Counter
A view of a tea shop counter with a cashier wearing a mask. There are cups, a digital display showing '19', and signage on the wall behind the counter. A sign on the counter reads 'ORDER AT THE CASHIER'.
KOI Job Advertisement
A vertical banner advertises walk-in interviews for KOI, a tea cafe. It details positions for Full Time Tea Barista and Contract Part Time Tea Barista, including salary ranges, benefits, and contact information for applications. The background shows the interior of a cafe with a digital display showing '60'.
Juice Vending Machines
A close-up view of two automated juice vending machines, one branded "JOOZ" and the other "CSLURP". The JOOZ machine is white with a large orange slice graphic and displays "Freshly squeezed orange juice". The CSLURP machine is red and advertises "Apple - Infinitely fresh every time" and "100% Freshly juiced for you". A person in a white shirt and black pants walks past the machines in a brightly lit indoor area.
Receipt from Koi Thé
A receipt from Koi Thé showing a takeaway order. The order includes two M-Chrysanthemum Ice Teas and one L-62 Nama Chocolate Macchiato. The total amount is $11.30.
KOI The Drink
A close-up shot of a green beverage in a clear plastic cup, with a brown paper sleeve around it. The sleeve has the KOI The logo and the tagline "Go Green • Every little step counts" printed on it. The cup also has "Since 2006" printed on the bottom. In the background, there are some straws and a poster with cartoon characters.
KOI Thé Drinks
Two drinks in plastic bags with the KOI Thé logo and a cartoon bear design. A sign in the background reads "CASHIER" with directional arrows.
KOI Thé Drink
A hand holds a translucent plastic bag containing a beverage. The bag has the KOI Thé logo and name printed on it. The drink inside appears to be a light yellow or orange color, possibly tea or juice, with ice. The background shows a blurred interior of a commercial establishment with tiled flooring and some display screens.
Modern Wall Decor
A dark gray wall with an abstract pattern of thin wooden strips is visible. To the left, a white counter with a clear plastic stool is partially shown. To the right, a yellow wall section features a small fan and some signage, including a "No Smoking" sign and a CCTV notice.
Job Advertisement and Drink Promotion
Two framed posters are displayed. The left poster features a drink labeled "Grass Jelly Milk Tea" with the text "Freshly Brewed" and the KOI Thé logo. The right poster is a recruitment advertisement with the heading "JOIN-US!" offering a sign-on bonus up to $1000 and details about available positions for Full Time and Part Time Service Crew.
Ovaltine Macchiato Drink Display
A display board shows an Ovaltine macchiato drink. To the right, another display board shows a passion fruit drink. A plastic cup with tapioca pearls is on the counter. An Epson printer is visible in the background.
KOI Thé Cup
A close-up of a nearly empty KOI Thé plastic cup with ice and remnants of a drink. The KOI Thé logo is visible on the cup, along with the text "Since 2006". A person's hand holding a card is visible in the background.
KOI Thé Drinks
Two iced beverages in clear plastic cups with the KOI Thé logo. The cup on the left contains a dark brown liquid, likely tea, and the cup on the right contains a lighter yellow liquid, possibly a fruit tea or juice. Both cups have condensation on them. In the background, there is a counter, a machine with a large roll of plastic film, and a sign with instructions on how to enjoy macchiato.
Chocolate Milk Drink
A close-up of a plastic container with a label indicating it contains "M-Chocolate Milk" for $4.90. The label also shows a phone number, date, and time. The container has a graphic with the word "FIGHTING" on it.
Bubble Tea Drink
A hand holds a clear plastic cup filled with a milky bubble tea drink. The cup has markings indicating different tea types: Darjeeling, Uva, Nuwara Eliya, Nilgiri, Ceylon, and Assam. The drink contains brown tapioca pearls and cubed jelly. In the background, the word "koi" is visible in stylized lettering, suggesting the name of the establishment. The interior of a shop is visible, with lighting and some blurred figures.
Menu Board
A digital menu board displays various drinks and their prices. Below the menu board, a large metallic logo reads "KOI The". On the counter, there are several acrylic frames with information, a fan, a cash register, and cups with drinks.
Interior of a business with social distancing markers
The image shows the interior of a business with tiled flooring. There are social distancing markers on the floor, including a circular one with a QR code and text that says "ORDER QUEUE" and "SUPPORT SOCIAL DISTANCING", and a red line marker with text that says "PLEASE QUEUE FURTHER BEHIND THE LAST CUSTOMER". A large grey pillar with wooden accents is visible on the right. In the background, through a doorway, a window shows trees and greenery. A counter area with a white top and wooden trim is also visible. Two people are reflected in a mirror behind the counter.
Takeaway Meal
A variety of takeaway food items are arranged on a speckled countertop. In the upper left is a tall cup with a light brown beverage and a white lid, featuring some text and a QR code. To its right are several clear plastic containers filled with food. One contains a grilled chicken piece, french fries, and onion rings. Another holds a steak, potato wedges, mashed potatoes, and a small container of sauce. A third container features a steak, a foil-wrapped baked potato, broccoli, and sliced carrots. To the left of the chicken container are several rolled food items in a white and green box.
KOI Thé Drinks
Two drinks with lids and straws from KOI Thé. The lids have the brand logo and slogan "Your Daily Beat". A receipt from KOI Thé is also visible.
Juice Vending Machines
A man in a white shirt and black pants walks past two brightly lit vending machines. The machine on the left is for "OOZ" and dispenses freshly squeezed orange juice. The machine on the right is for "SLURP" and advertises "Apple - freshly squeezed every time". In the background, a digital clock shows 38:70:43.
Beverage Cups
Four cups are displayed on a white surface. The two leftmost cups are clear plastic and contain purple and blue liquids respectively, with ice cubes. The third cup is clear plastic and filled with coffee beans. The rightmost cup is a white paper cup with a lid, embossed with a logo. All visible cups have the "KOI Thé" logo and "Since 2006" printed on them. The background shows a brightly lit interior with reflective walls and ceiling lights.
Koi The Receipt
A receipt from Koi The for a takeaway order. The order includes three drinks: L-Low Fat Oolong Milk Tea, L-Low Fat Peach Oolong Milk Tea, and another L-Low Fat Oolong Milk Tea. Additional items include Grass-jelly Q, Little bit Ice, and Golden Bubble. The total amount paid was $19.30.
KOI The Singapore
A dark wall with a large outline of a bubble tea cup. The KOI The logo is visible inside the cup. Above the cup, the text "Eastpoint Mall" is displayed. Below the cup, it says "SINCE 2006". To the left, a white counter with a sign that says "Collection".
KOI Thecious Loyalty Card Information
A tri-fold brochure detailing the KOI Thecious loyalty program. It explains how customers can earn rewards like free drinks, upgrades, toppings, and limited edition merchandise based on their spending. The brochure also includes FAQs about registration, earning and redeeming rewards, and card expiry. A visual of a loyalty card with the KOI The logo is prominently displayed.
KOI Walk-In Interview Banner
A banner advertising a walk-in interview for Full Time and Part Time Tea Baristas at KOI. It details salary ranges and staff benefits. The banner is placed in front of the KOI store counter where customers can order.
Mobile Ordering Instructions
A sign with instructions on how to speed up orders using mobile ordering. It features a QR code, cartoon bears, payment methods, and a three-step process for scanning, ordering, and paying.
Counter with digital menus and promotional displays
A counter area with two large digital screens displaying menus above. To the left, a metallic logo spelling out "The" is mounted on a light green wall. In front of the digital screens, on the counter, are several promotional displays, including a stand with a QR code and a phone. Behind the counter, various beverage-making equipment is visible.
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