Zhi Hao
Dine in experience was fantastic, free tea served without delay, outlet service and food resembled closely and authentically to their outlets in Japan. Food was delicious, serving sizes cater to all, including small bowl size for light …
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Zhi Hao
Dine in experience was fantastic, free tea served without delay, outlet service and food resembled closely and authentically to their outlets in Japan. Food was delicious, serving sizes cater to all, including small bowl size for light …
Vanessa
Insane. Their gyudon is extremely unhealthy, just look at the photos. More than 90% of the meat is fat, with less than 10% lean. It’s also excessively salty and practically inedible.
Khai
Fuss free, direct and easy to order. We did enjoy the food and quality here and you don’t really need to wait more than 5mins in the queue so it’s awesome. Try the low carb bowl! It helps if you are cutting calories! Yum!
Cassandra
Ordered Unagi Bowl. Had numerous Bones! One got stucked on the right side of the back of my throat! It was so painful and prickly, I quickly tried to swallow the rice, but my throat still felt sore after that. Thank God, the bone did not remain stucked there, else I would have to go to A & E! Then I discovered the multitude of Bones. If they were short and thin, I would have gladly eaten them, but they were about 1-1.5cm long, and some were quite thick (See pictures attached). I had eaten Unagi bowls at Sukiya at least 10 times at Novena and Woodlands branches without any issue. There were a few bones, but not as big, nor as numerous as these. It was a pain to finish the meal without wasting the fish. Service was also inconsistent, some diners were not served the free drink, even though the waiter/s were not performing any tasks.
Rizal
I visited Sukiya for dinner and while the food was affordable and acceptable for the price, the service was very disappointing. Usually, staff would guide me to a seat, but today I was completely ignored and had to walk in and choose my own seat. When my oolong tea was served, it was placed far away from me with a loud “thud,” which felt unnecessarily aggressive. I was dining alone and chose a small table for two. However, when my meal was served, it was placed at the far end of the table, nearer to the opposite seat instead of in front of me, which was quite absurd and inconvenient. At around 8pm, all the red pickled radish was already kept away, even though the outlet operates 24 hours. That felt ironic and disappointing. Additionally, the lady in a black tudung wearing spectacles appeared visibly frustrated and was making loud noises as she moved around. I was also uncomfortable seeing her pick up a receipt from the floor and place it onto a tray used for serving food. I hope the management looks into this, as the service standards today did not reflect a pleasant dining experience.
Li Ann
My usual go-to safe dining. Somehow something went wrong today. The Gyudon was a tad salty and rice overly drenched. I couldn't find plain rice to balance out the taste. The onion was also quite hard to chew. This is not the usual standard. …