Reviews for itea - Paya Lebar Square

Priya

May 23, 2026

1

Super slow. 15 mins wait when there wasnt much of a queue

Oscar

May 23, 2026

2

Be ready to wait longer even if there is no one queuing and you order online in advance because this shop lack of man power.

Nadia

May 23, 2026

1

Order the taro milk tea near closing time and there was…sediment at the bottom of the tea?? What was that? It didn’t taste anything like taro at all!

Muthu

May 23, 2026

1

Found a fingernail/deadskin in my drink that i ordered from this branch. I emailed the management but they did not get back to me.

Linda

May 23, 2026

1

Shitty service. Why did your staff stamp on the card if you are going to reject the free drink claim in the same month by stating that the card has expired. Dude! This isn’t the way to make money. Super dishonest business owner.

Kian Wee

May 23, 2026

1

Always making the wrong order, never apologized. Even when they try to make it up, new order is still wrong. Nasty attitude like they're just playing around

Jolene

May 23, 2026

1

it was a really really bad experience here!! I really love Itea, especially their Mango green tea but yesterday when I bought …

Irfan

May 23, 2026

2

Staff did not prepare drinks in accordance to order sequence, other people asked and staff responded that she prepared the easy to make ones first even if it was a order that was placed way later

Hui Min

May 23, 2026

2

The tall and chubby lady with tattoo on her wrest was so rude! Not approachable.I didn't heard what's she said so I asked the 2nd time around if what she said and she answered alaweee...so rude!! (The boys working there before was so approachable)

Grace

May 23, 2026

1

The staff did not communicate with customers, so I was given a different drink. Since drinks are not allowed on SMRT, I didn’t realize the mistake until I arrived at Tuas😰😰 …