Wanted to give 1-star but I feel it will be too critical. This branch used to be the best amongst all the donki outlets I've gone to. The staffs all used to be very friendly and awesome. But my past few visits, they've been very unfriendly and unmotivated. Maybe burnt out or management issue.. I also notice they intentionally wouldn't man the cashiering counters anymore but only let one do it. And if you're paying by card and not cash, they will just point to the self-checkout terminal and ask you to pay there instead. They don't even bother opening their mouth to explain, they simply just point and ignore you afterwards. It is ridiculous, especially when you can clearly see the cashier accepts card payments too. It is just disappointing to see their customer service has deteriorated to this extent. I wanted to give 1-star, but, on account of their past good service, I will give 3-stars instead.
Michelle at the cashier was friendly when explaining the store ran out of plastic bags as well as recycle bags. Sushi looks good aesthetically but did not taste fresh. You can request for chopsticks (FOC) at the cashier. I find some items are expensive in Don don donki.
Feeling very disappointed and unjustified. I made a purchase and accidentally scanned an item twice. The self checkout assistant came over to void the item (I saw it with my own eyes that it was voided). Thinking everything was counted …
Despite not being the largest outlet in Singapore, Don Don Donki at Tampines 1 impresses with a diverse selection of essential and unique Japanese items. The store, though compact, efficiently caters to various needs. The friendly staff …
Wanted to give 1-star but I feel it will be too critical. This branch used to be the best amongst all the donki outlets I've gone to. The …
Very bad experiences so far at this store.. bought snow crab that turns out bad.. today is bad service at the counter. If you hire temps, then you are responsible to train them. The young bespectacled chap at the counter is probably a …
A wide variety of Japanese products from Japanese chocolate, salmon, meat, sushi, snacks, sweets and more. The sweet potato sometimes is not available and usually it is too crowded in the morning and after lunch time. Queue can get long at night time. The sushi over here is quite alright.
My sincere appreciation to your Department Manager Mr Soh Yong Ling at Tampines 1 Don Don Donki for going the extra mile in providing care and professionalism while attending to my phone call, checking for an item, answering my enquiry and …
Quite disappointed with the variety and amount of snacks available. It’s pretty small inside as the kitchen took up a big space of the store. They have some selection of hot food and sashimi / sushi. First walk in will see the vegetables …
Sep 2024: They have self checkout counters now. But cannot claim app vouchers. So dont bother queueing! …